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Privacy Policy

Last updated: 20/05/2025 Cheshire Pathway Mediation (“we”, “our”, or “us”) is committed to protecting the privacy of all visitors to our website and any individuals who contact us. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in line with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact details: such as your name, email address, and phone number if you complete a contact form or email us directly.

  • Usage data: including information about how you use our website, pages visited, and interaction through cookies and analytics tools (e.g. Google Analytics).

  • Correspondence: any communications you send to us via email or forms.

We do not collect or process special category data unless explicitly provided for mediation services and with appropriate safeguards in place.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries or requests

  • To provide and manage our mediation services

  • To improve our website functionality and user experience

  • To comply with legal or regulatory obligations

We will only use your data where we have a lawful basis to do so — such as your consent, to fulfil a contract, to meet legal obligations, or for our legitimate interests.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie preferences through your browser settings.

For more details, please see our [Cookie Policy] (if applicable).

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

  • Trusted service providers who assist in operating our website or delivering our services (e.g. email hosting, analytics)

  • Legal or regulatory authorities, if required to do so by law

Any third parties who process your data on our behalf are subject to strict contractual obligations to ensure your data remains protected.

5. Data Storage and Retention

Your data is securely stored and only retained for as long as necessary for the purposes set out in this policy. We regularly review our data retention practices to ensure compliance.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (in certain circumstances)

  • Object to or restrict the processing of your data

  • Withdraw your consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us at: [insert your contact email]

7. Data Security

We take reasonable technical and organisational precautions to prevent the loss, misuse, or unauthorised access to your personal information.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the "Last updated" date at the top of the page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Cheshire Pathway Mediation
Email: 
Phone: 07837027501

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